NSW gov seems to exchange principal web site internet hosting platform – Cloud

The NSW authorities is about to exchange the cloud internet hosting platforms underpinning its greatest web sites to make sure “seamless scalability and ongoing operation” can proceed, following report visitors throughout Covid-19.

The Division of Buyer Service approached the marketplace for a brand new managed internet hosting and improvement providers association to assist its digital channels, as work continues to consolidate web sites.

Efforts to drastically scale back the variety of authorities websites, which numbered 500 previous to the beginning of the challenge, have been ongoing since early 2020, with websites progressively migrating to the nsw.gov.au area.

Now often known as OneCX, the challenge goals to “create a customer-centric digital expertise based mostly on buyer wants”, whereby data is discoverable by means of nsw.gov.au, and providers and transactions by way of service.nsw.gov.au.

Because the consolidation of websites and providers continues, visitors has grown considerably on the 2 domains, significantly in the course of the Covid-19 lockdowns final 12 months, which ceaselessly noticed modifications to restrictions as the federal government sought to scale back unfold of the virus.

“There was important natural progress of nsw.gov.au, service.nsw.gov.au in current instances and each platforms are anticipated to develop additional sooner or later,” DCS stated within the request for citation final week.

Knowledge offered by division reveals a big improve in visitors on nsw.gov.au within the lead as much as and through final 12 months’s Delta wave, climbing from 32 million web page views in June 2021 to 80 million in August 2021, earlier than falling sharply.

Within the lead as much as the Delta wave, and because the authorities’s OneCX consolidation challenge took off, web page views throughout nsw.gov.au and repair.nsw.gov averaged 11 million between March 2021 and Might 2021.

On service.nsw.gov.au, web page views reached 45 million in August 2021, and have since fallen to 21 million. Because the “principal entry level” for on-line transactions, the federal government requires the web site to have “excessive uptime availability… with 24/7 assist”.

DCS stated it’s “on the lookout for managed internet hosting and infrastructure assist, in addition to assist providers to make sure the continued operation of those web sites and capability to scale up when required”, making certain “ongoing operation”.

The brand new scalable cloud internet hosting platform – or platforms – would wish to assist “medium to large-scale run on a Drupal CMS with 24/7 website monitoring and assist” for each nsw.gov.au and repair.nsw.gov.au.

“Moreover, there is a chance to make sure steady enchancment by means of enhancement providers that may be quickly scaled for ongoing initiatives, such because the OneCX program,” the division added.

Submissions to the request for quote shut Might 30, with a contract anticipated someday in July.